Bases

IDENTIFICATIVE DATA OF THE WEBSITE'S OWNER

In compliance with duty of information stipulated in the article 10 of the law 34/2002 of  July 11st about Society Services of the Information and Electronic Commerce, GANBARAKEA S.L. as website owner www.homezentrum.com proceed to communicate the identificative data required.

Social name: GANBARAKEA S.L.

Social address: Montaña Roja nº 20, 35580 - Playa Blanca -  Lanzarote - España.

CIF: B-35890896

Email address: administracion@homezentrum.com

Registration details in the Commercial Registry: Entry into Commercial Registry in Arrecife Port, volume 349, 11 Sheet, Page IL- 8240, 1st Inscription.

This information define and regulate the terms or use, liability limits  and obligations that, users of the website that is published with the domain name www.homezentrum.com, assume and commit to respect.

TERMS OF USE

The use of the Website gives you the user condition of the Website, being natural person or legal entity, and involve obligatory the complete, full and without reserve acceptance of every general clauses and terms of use included in Legal Advice. If the User were not in agreement with the clauses  and terms of use of this Legal Advice, then will refrain themself from using the Website. This Legal Advice is due to be change and up to date so, the version published by Ganbarakea S.L. may be different in every time the User gets into the Portal. Therefore the User should regularly check the Legal Advice every time he gets into the Website.

On this Website, Ganbarakea S.L.make easier to the User the access and use of various Contents published by Ganbarakea S.L. or by third party authorized.

The User is obligated and he is committed to use the Website and Contents conforming to the current legislation, the Legal Advice, and any other advice or instruction in knowledge, by this Legal Advice or by any other shown in Contents of this Website, such as rules of coexistence, moral and good habits generally accepted. For that purpose, the User is obligated and committed to not use the contents for illegal purposes, prohibited in this Legal Advice or current legislation, damaging third party  rights and interests, or anyway that may damage, make it useless, overload, decline or block  the normal use of Contents, computer equipment or documents, files and every content store in any other own computer equipment or hired by Ganbarakea S. L., other Users or any other internet user ( hardware and software).

The User is obligated and committed to not transmit, spread or put at third party disposal any material from the Website, such as information, texts, datas, contents, messages, graphics, pictures, sound files and/or images, photos, records, software, logos, trademarks, icons, technology, links, graphic design and font codes, or any other material the User could access on the Website without limit. Additionally, conforming with that, the User cannot:

• - Reproduce, copy, distribute, make available or in any other way communicate publicly,transform or modify Contents, unless it has written and explicit authorization of Ganbarakea S.L., the one that is the owner of related rights, or if it is legal permitted.

• - Delete, manipulate  or otherwise infringe the “copyright” and other identification data about reserve the rights of Ganbarakea S.L.or its owners, footprints and/or digital identifier, or any other technique established for recognition.

The User must be refrain from obtain or even try to obtain the Contents using differents ways or procedures that, in some cases, have been available for this purpose or have been suitable for this purpose on the Website where the Contents are published or, in general, those which are normally used on Internet for that as long as it does not imply damage risk or disabled the Website and/ or the Contents.

INTELLECTUAL PROPERTY

All trademarks, trade names or distinctive signs of any kind appearing on the Site are the property of Ganbarakea S.L. or, where applicable, third parties that have authorized its use, without it being understood that the use or access to the Portal and / or the Content attributes to the User any right over said marks, trade names and / or distinctive signs, and without being understood as being assigned to the User, none of the exploitation rights that exist or may exist on said Content. Likewise, the Contents are the intellectual property of Ganbarakea S.L., or of third parties in their case, therefore, the Intellectual Property rights are owned by Ganbarakea S.L., or third parties that have authorized its use, to which the exclusive exercise of rights of exploitation in any form and, in particular, the rights of reproduction, distribution, public communication and transformation. The unauthorized use of the information contained in this website, as well as the infringement of the rights of Intellectual or Industrial Property of Ganbarakea S.L. or third parties included in the Page that have transferred contents will give rise to legally established responsibilities.

HYPERLINKS

Those persons who intend to establish hyperlinks between their website and the Website must observe and comply with the following conditions:

• - Prior authorization is not required when the Hyperlink only allows access to the home page, but it can not be reproduced in any way. Any other form of Hyperlink will require the express and unambiguous authorization in writing from Ganbarakea S.L.

• - Frames will not be created with Ganbarakea S.L Web pages or Web pages.

• - No false, inaccurate, or offensive statements or indications will be made about Ganbarakea S.L. its officers, employees or collaborators, or of the people that are related in the Page for any reason, or of the Users of the Page, or of the Contents supplied.

• - Ganbarakea S.L. shall not be declared or implied. has authorized the Hyperlink or that has supervised or assumed in any way the Contents offered or made available to the Web page in which the Hyperlink is established.

• - The Web page in which the Hyperlink is established can only contain what is strictly necessary to identify the destination of the Hyperlink.

• The Web page where the Hyperlink is established will not contain information or illegal content, contrary to morality and generally accepted good practices and public order, nor will it contain content contrary to any rights of third parties.

AVAILABILITY OF THE WEBSITE

Ganbarakea S.L. does not guarantee the inexistence of interruptions or errors in the access of the webpage, in its contents, neither that they are updated, even though it will make the best effort to avoid them or update them. Therefore, Ganbarakea S.L. will not take any responsibility of any damages or loss of any product the user may have due to red disconnections that cause the suspension, cancellation or interruption of the service Portal during the presentation of it.

Ganbarakea S.L. excludes, within the exceptions of the current legislation, any responsibility for damages or loss of any nature that may occur by the lack of disponibility,

continuity or quality of the functioning of the website and contents by not fulfilling the expectations the user may attribute to the webpage or contents.

The purpose of the hyperlinks that appear on the page are exclusively to inform the user about the existence of other webpages that contain information about the matter.

Those hyperlinks do not make any suggestion or recommendation.

Ganbarakea S.L. dos not make responsible of any content those link website may have, nor the functioning or utility of hyperlinks, neither the result of said hyperlinks.

It also does not guarantee the absence of virus or other elements of the same kind that may cause alterations in the operative system (hardware or software), or any other documents the use might have, excluding any responsibility for any damages caused by the user for that reason.

The access to the webpage does not imply the obligation by Ganbarakea S.L. to control the absence of virus, worms or any other informatic harmful element.

It is up to the user, in any case, the disposal of adequate tools for detection and disinfection of harmful informatic programs, thus, Ganbarakea S.L. does not make responsable of a possible security breach that may occur by clicking after said webpage, neither of any possible damage it may cause to the operative system of the user or third parties, (hardware or software), nor any documents or files stored on it, as a consequence of the presence of a virus in the user for the connection of the contents of the webpage,or any malfunctioning of the browser or the use of un-updated versions of it.

WEBSITE QUALITY

Given the dynamic and changing environment of the information and services provided through the website, Ganbarakea S.L. make its best effort, but does not guarantee the complete truthfulness, accuracy, reliability, usefulness and/or currently of the contents.The information contained in the pages that make up this portal are only informative, consultative and advertising character.

In no case offer or have character of binding commitment or contractual.

LIABILITY LIMITS

Ganbarakea S.L. excludes all responsibility for the decisions that the user may take based on this information, as well as for possible typographical errors that may contain the documents and graphics of the page. The information is subject to possible changes without notice of its content by extension, improvement, correction or update of the contents.

ADVICES

All advices and communications by Ganbarakea S.L. to the user made by any means will be considered effective for all purposes.

AVAILABILITY OF THE CONTENTS

The provision of the Website service has, at first, timeless. However, Ganbarakea S.L., is authorized to finish or suspend the provision of the Website service and/or any other Contents in any other time. When this were reasonably possible, Ganbarakea S.L. will advise previously about the end or suspend of the Website.

PERSONAL DATA PROTECTION

Ganbarakea S.L. is aware of the importance of the privacy of personal data and therefore has implemented a policy of data processing aimed at providing maximum security in the use and collection of the same, ensuring compliance with current regulations in the matter and configuring this policy as one of the basic pillars in the lines of action of the entity. During the navigation through the web www.homezentrum.com it is possible that they request personal data through different forms arranged for the purpose. Such data will form part of the relevant files depending on the specific and specific purpose that motivates the collection of them. In this way, the particular information of each data processing will be provided next to each web form, being common to all of them the person in charge of the file: Ganbarakea S.L., domiciled in C / Montenegro 7, Polígono Industrial Montaña Roja, 35580 - Playa Blanca - Lanzarote - Spain, as well as the place and form of exercise of the rights of access, rectification, cancellation and opposition, which must be formalized by means of a written communication to the above address including a copy of the DNI or equivalent identification document. In the event that you contribute your data through an email, it will be part of a file whose purpose will be the management of the request or comment made by us, the rest of the ends indicated in the previous paragraph being applicable.

Likewise, the general contracting conditions of the services of Ganbarakea S.L., contain the characteristics and nature of the treatment of the data that will be developed by the same in the event that it contracts any of them. On the other hand, Ganbarakea S.L. has implemented the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access and theft of Personal Data that the interested parties could provide as a result of access to the different sections of the website www.homezentrum.com, applying the security measures provided for in Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data.

JURISDICTION

For any questions that arise about the interpretation, application and enforcement of this Legal Notice, as well as claims arising from their use, all the parts submit to the Judges and Tribunals of Arrecife in Lanzarote, renouncing expressly to any other jurisdiction that may apply. The Legal Notice is governed by Spanish law Copyright ©2015-Ganbarakea S.L.

All rights copyright reserved by the laws and international intellectual property treaties. It is expressly prohibited to copy, reproduce or disseminate, in whole or in part, by any means.

DATA PROTECTION

1.1.- Information to the user of the existence of file and request consent to the processing of data: In relation to personal data provided by users in forms that may exist on the website, Home Zentrum strictly complies with current regulations established by Law 15/1999 on Protection of Personal Data and other legislation that develops and informs the user that the data will be included in a file for automated processing to provide the user consent by accepting these general conditions such treatment.

1.2.- Purpose of personal data: Home Zentrum collects certain personal information which are freely entered by the user in forms that may exist on the website www.homezentrum.com in order to be able to answer requests for information that are requested by users and establish communication channels, as well as, if appropriate, to manage the information that can be sent by the effective client. Home Zentrum informs that will automatically manage this data to proceed to respond to requests for information and to send or forward relevant news about its services or send or allow customers access to useful information. In any case, the data collected and processed by Home Zentrum are only essential for the purposes outlined above.

1.3.- Mandatory data entry: All fields that may exist in the forms with an asterisk are required and if not covered the consequence would be impossible to send the user request information and therefore the inability of Home Zentrum to contact the same.

1.4.- Rights of access, rectification, cancellation and opposition: The user to enter personal data in different forms will have full right to exercise their rights of access, rectification, cancellation and apposition at any time asking for administración@homezentrum.com or by post mail to Home Zentrum, Polígono Industrial Montaña Roja, 35580 Playa Blanca, Yaiza-Lanzarote, including also a copy of the NIF data holder. In any case, Home Zentrum reiterates that it is committed to respect and absolute confidentiality in the collection and processing of personal data so that the user can always know what data is held by Home Zentrum and how they are being used through of sending email to administracion@homezentrum.com including copy of NIF.

1.5.- Responsible of treatment.- The responsible for data processin is Home Zentrum, Montaña Roja nº 20, 35580 Playa Blanca, Yaiza-Lanzarote.

1.6.- Data transfer.- There is no transfer of data. Data will be communicated only when it is necesary for the provision of services linked to a relationship legally accepted by both parts.

1.7.- Security.- Home Zentrum ensures absolute confidentiality and privacy of personal data collected and therefore have adopted essential security measures to prevent alteration, loss, or unauthorized access and guarantee its integrity and security access. Home Zentrum not be liable in any case of any incidents that may arise over personal data when deriving either an attack or unauthorized access to systems such that it is impossible to detect by security measures.

1.8.- Accuracy of data.- The user is responsible for the accuracy of their data, agreeing not to enter false data and to modify them if will be necessary.

Buying at www.homezentrum.com is very simple. Just follow these steps:

1. Choose the category (Outdoor Tables, Outdoor Chairs, Deckchairs, Mattresses, Sofas ...) where the product(s) you want to buy is. 

2. View the product(s) you are interested in. Through a click you will get an enlargement of the photograph; some products have several photographs. You will be able to consult its description, composition, reference and price.

3. Select a product, add it to the basket and indicate the number of units. You can then choose to continue shopping or to the process order.

4. If you want to continue shopping, repeat the process. If you want to order, click on the Pay with card button, in case your shipment is to Fuerteventura, Gran Canaria or Lanzarote or Send request in the rest of destinations.

5. Enter all the data requested and make sure they are correct.

6.1. If the shipment is made to Fuerteventura, Gran Canaria or Lanzarote you must confirm the order, press the button Pay with card and proceed to payment.

6.2 If the shipment is not one of those destinations, you will send us the order request. We will calculate the cost of the transport and we will contact you to inform you of the total cost of the order.

7. You will receive an email confirming your order immediately.

Do you replace the items with the indication "sold out"?

If a product is out of stock, we will try to replace it as soon as possible. If there were no stock, on the web it would indicate that it is sold out.

Will I receive the same product I see in the photo?

Yes.

Is it possible to receive periodic information with the latest news and offers from www.homezentrum.com?

Yes. Join our Social Networks: Facebook, Twitter and Instagram to know the latest news.

How I can make sure I made my purchase?

Once you have made an order, you will receive a confirmation email. If you do not receive it, contact   atencionalcliente@homezentrum.com.

Can I remove an item from my order?

Yes. You can delete the items  you do not want from the shopping cart as long as you have not processed the order.

Can I cancel my order?

Yes, you can cancel your order by writing to atencionalcliente@homezentrum.com or by calling +34 928 519 423

What should I do if I receive a defective item?

www.homezentrum.com only sells articles in perfect condition, so if, exceptionally you get an article with a defect contact atencionalcliente@homezentrum.com.

What should I do if I receive an incorrect item?

If at any time, by mistake, you get an item you have not ordered contact atencionalcliente@homezentrum.com